Melasma, Upper Lip Discoloration, Return Policy: From Our Mailbag

Melasma, Upper Lip Discoloration, Return Policy: From Our Mailbag

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Q: 

I am considering buying your product. I noticed that many bloggers received The Ultimate Fruit Acid for free and the reviews all read the same. I want to buy this for melasma on my upper lip. Its not much but its the only discoloration on my face. I also want to use your product for scars on my legs. Would you recommend this for the body? Also is this beneficial only for new scars or new melasma? I have had scars and melasma for about 5 years now. Lastly, do you sell sample size or a trial size? I am not a fan of returns, I also want to know your return policy? Thanks for your help.

A:

I think you’ll see great results with the Fruit Acid 15% Gel Peel, because it’s specifically designed to fade discoloration like melasma. Plus the skin on your upper lip is thinner, and you will get results there faster than if the discoloration was somewhere else (like, the thicker skin on your arm or leg), although it can definitely be used on the body. On the body only you may experiment with using a scrub first, to exfoliate the top layer of skin, allowing the peel to penetrate further down to the scarred layers of skin. I do not recommend doing that on your face, you will feel the burn in that case!
Unfortunately I do not have sample or trial sizes yet, although thats on our radar! Our return policy is pretty generous, here it is from our website:
Update: We now do have a small size of our best-selling Fruit Acid Peel – Travel Size! It’s 5ml, versus the full 1 ounce / 30ml size, but if you’re not sure, it’s an inexpensive way to try new things 🙂

Return Policy

How do I return an item?

We gladly accept returns or exchanges for any of Refresh Skin Therapy’s products and will issue a full refund upon receiving your items within 360 days of the PURCHASE date. All returns must be pre-approved by customer service.

Please follow the instructions below:

1. Contact our Returns Department at info@refreshskintherapy.com to ensure that you are able to return this item.
2. All shipping fees must be paid for by buyer and must include a tracking number. Inside the package, place a copy of the order details – we cannot locate your item by only a name.
3. Once we receive your returned product(s), we will issue your replacement or credit within 48 hours of item being marked as delivered by the carrier.
Please mail your package to:

Refresh Skin Therapy

30 Newbury St, 3rd fl

Boston, MA 02116

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